Shipping

Australian delivery

We currently ship fragrance orders Australia-wide using Australia Post.

Free standard shipping applies automatically to Australian orders with an eligible subtotal of $100 or more. Rates for orders under $100 and express delivery are shown at checkout.

Processing and delivery times

Orders are processed in Sydney Monday to Friday, generally within two business days. Standard Australian delivery typically takes 2–6 business days after dispatch. Delivery estimates may vary during peak periods or because of carrier delays.

Tracking

When tracking is available, you will receive a dispatch confirmation with your tracking details.

PO boxes

We can deliver to Australian PO boxes.

Returns and damaged orders

If an item arrives faulty, damaged or incorrect, contact info@nefertum.com.au so we can help. For complete conditions, read our Refund Policy.